Support

Help with the Flight Price Tracker Chrome extension.

Getting started

1. Install the extension from the Chrome Web Store.
2. Click the puzzle icon in Chrome's toolbar and pin Flight Price Tracker so it is always one click away. You can also press Alt + Shift + F.
3. Enter where you are flying from and to, your dates, travelers and cabin, then press Find cheapest fare.
4. Press Open dashboard for the full view: every seller, every flight, nearby dates and your tracked routes.

Common questions

Prices are taking a while, or nothing appears

Searches usually show the first prices within a few seconds. If nothing appears:

• Check that you are online, then press Check again.
• Make sure the departure date is today or later and the two airports are different.
• If it still fails, wait a minute and try again. Flight prices are busiest at peak times.
• Restart Chrome, or open chrome://extensions and click the reload icon on Flight Price Tracker.

The price changed when I went to book

Airfares change often, sometimes within minutes, and baggage or payment fees differ between sellers. The price shown is what was listed at the time of the check, including taxes for the travelers you selected. Press Check again for a fresh price before you book.

Prices are in the wrong currency

The currency is detected from your computer's time zone. To change it, open the extension, click the settings icon and choose Your currency, or use Prices in at the top of the dashboard. Choose Automatic to follow your location again.

I am not getting price-drop alerts

• Open the Tracked tab and check that Alerts is on for the route.
• Routes are re-checked only while Chrome is open. You can change how often in the settings.
• Make sure Chrome notifications are allowed in your computer's notification settings.
• An alert is sent when the price falls by at least the amount set in Alert me when a fare drops.

Does it book flights?

No. The extension shows the offers and opens the one you choose. You book and pay directly with the airline or travel agency, and any booking questions go to them.

How do I delete my data?

Open the extension's settings and choose Clear price history and tracked routes. Removing the extension from Chrome deletes everything it stored. See the privacy policy for details.

Reporting a problem

Email saqibsohaib48@gmail.com and include:

• The route and dates you searched (for example DXB to LHR, 10–17 November).
• What you expected and what happened instead.
• A screenshot of the extension, if you can.
• The extension version, shown on the extension card in chrome://extensions.

Please never send passwords, card numbers or booking references. We will never ask for them.